TUNHCR provides a 24/7 telephone hotline for Pacific Island Countries to provide advice and guidance when authorities encounter a person fearful of a return to their home country. The number to call is +61 408 619 052. For more details read the Non-Expulsion Checklist provided by UNHCR. The checklist highlights possible signs that a person is in need of protection and suggestions for further questioning.
Issues on which bilateral support has been provided include the regularisation of irregular migrant populations, introducing visa regimes, standards for passport photos, labour mobility policy and the entry of citizens.
A policy blog has been developed to help share information provided bilaterally where appropriate with the wider membership.